G-Shock Phone Numbers and Emails

Toll-Free Number:

  • (800) 962-2746

G-Shock Contact Information

G-Shock Website:

G-Shock Help Center:

Corporate Office Address:

Casio America, Inc.
570 Mt Pleasant Ave
Dover, New Jersey 07801
United States
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G-Shock Rating Based on 6 Reviews

Rating details

1.9
more details
Customer service
Product or Service Quality
Discounts and Special Offers
Value for money

Rating stats

Rating trend

Summary of G-Shock Customer Service Calls

119 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call G-Shock Customer Service?

Product/ Service Question:

  • “My watch not working”
  • “Clock not working”
  • “To buy a watch band for my G-Shock”

Shipping and Delivery Question:

  • “Shipped wrong watch”
  • “My watched didn't receive yet”
  • “Wrong size”

Request for Information Question:

  • “To check on my order”
  • “I am calling because I can't turn my alarm off. I looked on line. No help. I have a 3230. I never turned the alarm on. How can I turn it off.”
  • “About my items”

Activation/ Cancellation Question:

  • “Issue to activate my new g shock watch”
  • “Cancel order”

Return/ Replace Question:

  • “BATTERY REPLACEMENT”
  • “Return”

Payments and Charges Question:

  • “I want to buy the charger cable for my g shock gbd-h1000”

Other Question:

  • “Get new watch.Set up information.”
  • “Watch”
  • “Don't have package”

About

G-Shock Privacy Policy
The Customer's privacy is important to www.gshock.com To better protect The Customer's privacy The Company provide this privacy statement notice explaining Company's online information practices and the choices The User can make about the way The User's information is collected and used. To make this notice easy to find, www.gshock.com make it available on Company's homepage and at every point where personally identifiable information may be requested. This web site may contain links to other organizations' web sites, including potential links to sites for individual Casio dealers/distributors. By visiting this web site The User of Website accept the policies and practices described in this Privacy Statement. Casio reserves the right to make changes to this notice by posting such changes on this web site. Changes are effective immediately upon posting unless a different effective date is stated.
To read more: https://www.gshock.com/support/privacy
Top G-Shock Products

Watch, Digital Watch, Baby G Watch

G-Shock Pros and Cons

Pros: Worked good, Work good

Cons: Week straps

Related Companies

Casio, Edifice, Exilim, Casio Worldwide Education

G-Shock reviews and complaints

G-Shock is ranked 179 out of 954 in Jewelry and Accessories category

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